Privacy Policy

At Tutify, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Personal Information:

• Name, email address, phone number
• Location and address (for offline tutoring coordination)
• Educational details (for students and tutors)
• ID proof documents (for tutor verification)
• Payment information (processed securely through Razorpay)

Usage Data:

• Platform interactions and activity logs
• Browser type and version
• Pages visited and time spent on pages
• IP address and device information

2. How We Use Your Information

We use collected information to:

• Facilitate connections between students and tutors
• Verify tutor identities and qualifications
• Process payments and maintain transaction records
• Send important updates and notifications
• Improve platform functionality and user experience
• Comply with legal obligations
• Prevent fraud and ensure platform security

3. Information Sharing

We share your information only in these circumstances:

• With Matched Parties: Student and tutor information is shared when a match is made to facilitate tutoring arrangements
• Service Providers: Third-party service providers (e.g., payment processors) who assist in platform operations
• Legal Requirements: When required by law, court order, or government regulations
• Business Transfers: In case of merger, acquisition, or sale of assets

We do not sell or rent your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission (HTTPS)
• Secure password storage with hashing
• Regular security assessments
• Access controls and authentication

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your account and data
• Opt-out of marketing communications
• Object to certain data processing activities

To exercise these rights, contact us at support@tutify.in

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser preferences.

7. Children's Privacy

While our platform connects students of all ages with tutors, users under 18 must have parental or guardian consent to use the platform. We do not knowingly collect information from children without proper consent.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is deleted upon request, subject to legal retention requirements.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date.

10. Contact Us

For privacy-related questions or concerns, contact us at:

Email: support@tutify.in