Frequently Asked Questions

Quick answers to common questions

General Questions

What is Tutify?

Tutify is an online platform that connects students with qualified tutors for personalized learning. We offer both academic and non-academic tutoring across various subjects and skill levels.

Is Tutify free to use?

Students can create an account and post requirements for free. Tutors pay a one-time onboarding fee for verification and platform access. Payment arrangements for actual tutoring sessions are made directly between students and tutors.

How does Tutify ensure tutor quality?

All tutors undergo ID verification, profile review, and must maintain complete profiles. We also have a feedback system where students can rate and review tutors after demo sessions.

For Students

How do I find a tutor?

Simply post your learning requirement with details about the subject, level, budget, and preferences. Our admin team will review and recommend suitable tutors matched to your needs.

Can I try a demo session before committing?

Yes! Once a tutor is recommended, you can book a demo session to see if they're a good fit. After the demo, you can decide whether to continue with that tutor or try another one.

What if I'm not satisfied with a tutor?

After the demo session, you can provide feedback and choose to try another recommended tutor if the first one wasn't a good match. We prioritize your learning experience.

Are online and offline sessions both available?

Yes! You can specify your preference (online, offline, or both) when posting a requirement, and you'll be matched with tutors who offer your preferred mode.

For Tutors

How do I become a tutor on Tutify?

Register as a tutor, complete your profile with qualifications and subjects, upload ID proof for verification, and pay the onboarding fee. Once verified by admin, you'll start receiving student requirements.

What is the onboarding fee?

The onboarding fee is a one-time payment for platform access and verification. This helps us maintain quality standards and ensures serious, committed tutors join the platform.

How will I receive student requirements?

Once verified, you'll see recommended requirements in your dashboard that match your profile (subjects, location, experience, etc.). You'll see match scores indicating compatibility.

Can I set my own rates?

Students indicate their budget preferences when posting requirements. You can see these budgets and decide whether to confirm demo bookings. Final rate negotiations happen directly between you and the student.

What happens after a demo session?

Both you and the student mark the demo as complete. The student then provides feedback about their experience. If they decide to continue, you can coordinate further sessions directly.

Technical & Support

How do I contact support?

You can reach us at support@tutify.in or visit our Contact page for more options.

Is my personal information secure?

Yes, we take data security seriously. Your personal information is protected and only shared as necessary for the tutoring process. Read our Privacy Policy for more details.

What payment methods do you accept?

We currently integrate with Razorpay for secure online payments. Students and tutors make payment arrangements directly for tutoring fees.

Still have questions?

We're here to help! Reach out to our support team.

Contact Us